Privacy Policy

Stomp Trading Cards PTY LTD (“we”, “us”, or “our”) is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services, including purchasing trading card box breaks through our online store.

1. Collection of Personal Information

We collect personal information that is necessary for us to provide our services, process transactions, and communicate with you. The types of personal information we collect may include:

  • Contact information: such as your name, email address, phone number, and shipping address.
  • Payment information: including credit card details or other payment information used for purchases.
  • Account information: such as username, password, and any details you provide during account creation.
  • Order information: details related to the products and services you have ordered, including transaction history.
  • Website usage data: information about your interaction with our website, such as your IP address, browser type, and pages visited (collected through cookies and similar tracking technologies).

2. Use of Personal Information

We collect and use your personal information for the following purposes:

  • To process orders and payments: Including verifying your identity, processing your credit card or other payment details, and fulfilling your purchases.
  • To communicate with you: We may send you transaction-related emails, respond to your inquiries, or notify you of updates to our services.
  • To improve our services: By analyzing customer usage patterns and feedback, we aim to enhance our offerings and user experience.
  • To comply with legal obligations: We may use your personal information to meet our legal and regulatory obligations.
  • For marketing purposes: If you opt-in to receive promotional content, we may send you marketing communications about new products, special offers, and events.

3. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. However, we may disclose your personal information to:

  • Payment processors: To facilitate secure transactions.
  • Shipping providers: To ensure the delivery of your orders.
  • Service providers: Third-party companies who assist with website hosting, IT support, analytics, and marketing services.
  • Legal or regulatory authorities: When required by law, court order, or governmental regulation.

In all cases, we will take reasonable steps to ensure that these third parties protect your personal information in accordance with this Privacy Policy and Australian privacy laws.

4. Credit Card Information

Stomp Trading Cards PTY LTD does not store your credit card information on our servers. We use a third-party payment processor (Airwallex) to handle transactions securely. These payment processors are PCI-DSS compliant and handle your credit card details in accordance with strict security standards. We only collect the minimum payment details necessary to process your transaction.

5. Security of Personal Information

We take reasonable steps to protect the personal information we hold from misuse, loss, and unauthorized access. We employ industry-standard security measures, such as encryption and secure servers, to safeguard your data. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and provide personalized content. Cookies allow us to remember your preferences and track website usage patterns. You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly without them.

7. Access to and Correction of Personal Information

You have the right to access and correct the personal information we hold about you. If you believe your personal information is inaccurate, incomplete, or out-of-date, you may contact us to request a correction. We will respond to such requests within a reasonable time and in accordance with the Privacy Act.

8. Complaints and Inquiries

If you have any concerns about our handling of your personal information, you can contact us using the details provided below. We will investigate your complaint and respond in a timely manner in accordance with our obligations under Australian privacy law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this policy periodically.

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Stomp Trading Cards PTY LTD
Email: StompTradingCards@gmail.com

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described.